The room was big, clean, and had a lovely comfy bed. The separate shower with the bath was awesome, and the hot water was just right. It felt spacious which was nice to have. The only downside was it could use some updates here and there, but still, I was really cozy while I stayed there.

i had a fantastic family holiday at novotel! we appreciated the attentive staff, especially with their personalized touches for our kids' enjoyment. the breakfast was delightful, offering a range of options and freshly made pancakes that made mornings special.

the shower water fluctuated too much.

It was just an appropriate option for a relaxing holiday in Cardiff with reasonable price. We had a great prawn starter, it was incredible! If traveling with children, check room setup in advance to avoid tight sleeping arrangements.

during my stay in cardiff, i was genuinely impressed with how the hotel exceeded my expectations for my friend's birthday celebration. the staff's attentiveness made sure the room was beautifully decorated, creating an unforgettable ambiance. we particularly loved the delicious breakfast spread that included freshly baked pastries.

air conditioning was not effective.

Unique hybrid architectural design, Health facilities open to guests, Proximity to Cardiff Bay

The carpeting in common areas definitely needs a good deep clean!!! The bathroom tiles in rooms require immediate attention for safety!!! Staff could benefit from more training to handle the high volume of guests efficiently!!!

This hotel suits me perfectly with free Wi-Fi, a great bar/lounge area, and a lovely heated swimming pool. The staff once helped me with sim cards, which I truly appreciated. I recommend trying the delicious breakfast!

The large comfy beds and spacious rooms were highlights, but we faced recurring issues with the air conditioning. The ambiance felt welcoming and calm, making it great for families not wanting to party all night.

Felt welcomed into the family, nothing too much trouble.

Great pool and clean lifts. bed was uncomfortable for sleeping.

The hot tub was overcrowded and the room was freezing upon arrival.

The swimming facilities were great, but the air conditioning was ineffective in the room.

The hotel provides a convenient location just a short walk from the city center, making it easy to access local attractions. The room was spacious, featuring a comfortable double bed and a sofa bed, making it ideal for business travelers. Breakfast offered a variety of options, including a selection of pastries and fresh fruits.

The bathroom showed signs of neglect with cleanliness issues and maintenance problems.

unique hybrid architectural design, proximity to Cardiff Bay, health facilities open to guests

Bathroom maintenance issues need attention!!! Guests should be informed about security risks in the area to enhance their peace of mind. Maintenance of common areas could use some improvement!!!

Great array of breakfast options to start the day!

Air conditioning in the room was not working, making it uncomfortably hot.

had a pleasant stay at the novotel. the staff were lovely and welcoming, which made us feel at home. the indoor heated pool was a great way to relax after exploring the area. also, the decor upon arrival was really nice, adding to the overall vibe.

can recommend

This place suits me perfectly with free Wi-Fi, a fitness center, and a seasonal indoor pool. I remember the staff helped me with bug spray during my first stay, which was a nice touch. I recommend it for anyone needing comfort!